What is SMO?

What is SMO? or Social Media Optimization?

Social Media Optimization or SMO is not a tool but it is today’s internet culture. With the Social Media Optimization sites on internet, people have got a good platform to become more social, more interactive and more communicative. What is SMO? Social Media Optimization doesn’t only allow discovering and reading the content and information but also encourages you to share the knowledge what you have. It is no more a one-way process but is a two way communication..

What is SMO?
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The 6 Worst Guest Post Pitches You Could Send an Editor

The 6 Worst Guest Post Pitches You Could Send an Editor

Guest blogging can be a great way to build and grow your business. It’s a way to get your work in front of a new audience and it also helps you to build authority in your niche. It’s actually the most powerful and ethical link building tactic and if you know how to write a perfect guest post pitch, you will be getting some great results.

However, if guest blogging is done incorrectly, it can be quite ineffective and harmful to your brand. Several big blogs have stopped accepting guest posts. Why? Simply because with Google’s latest search algorithm changes, more and more people are sending guest post pitches while the quality of pitches is declining. That makes it much harder for bloggers to find quality content for their blogs.

That’s the reason I wrote this post – to show you how not to do guest posting and how to do it the right way so you can land some guest posts on popular and high-quality websites.

Let’s go over some of the worst guest post pitches that editors get, and how you can avoid making those mistakes.

1. Spammy guest post pitches

Sincerity is always a good idea.

One of the worst types of guest post pitches that editors get is from people who basically portray the following message:

“I didn’t read a single thing about you or your blog, but I have been following your website. I’m just trying to find quick and easy ways to get a link.”

Huh? That sounds like spam and that’s exactly where that type of email will go.

If you can’t spend at least 10 minutes writing an email that clearly outlines your guest posting idea, then why should editors take time to reply to a spammy email? Before you even sit down to draft the email, you need to do your research on the site so you can personalize and create a pitch that stands out.

If not, you’ll end up sending an automated pitch which is quite easy to spot as the language comes across as a “salesy” template without a detailed description of the guest posting idea. Not to mention that copying and pasting a template for a guest post pitch to hundreds of sites is impersonal.

Consider that editors read a LOT of pitches. So, if you got your template off the internet and just plugged in their name and yours, they’ve seen it before.

Another spammy tactic is sending an email multiple times in a short time period. For example, one pitcher sent an email four times in a three-hour period, with messages like, “did you see it? When are you going to publish it?” Furthermore, they proceeded to CC the entire department with, “help! she’s not replying, can you get in touch with her.”

That tactic is spammy and won’t get you the response you want. Our advice? Draft the perfect email and be patient. Remember that editors get hundreds of emails every day.

Here is what you should do to avoid coming across as spammy and automated:

  • Sit down and write a real email. Editors don’t like replying to bots (and we’re guessing you don’t either).
  • “Hello friend” is not an ideal greeting when you can easily find an editor’s name. An editor’s face and name are usually plastered all over their blog. So, if you’re submitting a guest post pitch to a blog that is operated by a few people, find the most suitable person and address them specifically. (If you’re not going to look around a site to figure out who you should be addressing, then your pitch isn’t genuine.)
  • You shouldn’t talk about content generically in your guest post pitch when you can cite an article or a few, that you have written.
  • Pitch on a topic that is related to the site.
  • Don’t send emails that don’t say anything at all, like: “Hi, I want to contribute. Best, XYZ”

2. Poor quality pitches

The second worst type of guest post pitch an editor gets is one that claims that their posts are of good quality while their pitch is of poor quality.

You know, ones like these:

Example 1

Poor Quality Pitches and Guest Post for guest post pitch

Example 2

2 Poor Quality Pitches guest post pitch

Editors sincerely understand that we all need to start somewhere as they were in that position once. They do take that into consideration, but they expect you as a potential guest blogger, to send a quality pitch with some references to your previous writing.

The aim is to see evidence of your writing and industry expertise; and your credibility.

Simply put, if your writing is subpar in your pitch, then editors won’t want to see your work.

Additionally, perhaps shockingly, some bloggers send drafts that contain 500 links that are completely unrelated to the topic. That is a surefire way of getting your pitch automatically rejected.

Here’s what you can do to prevent this from happening:

  • Take time to draft and proofread your pitch (for grammatical errors). Ensure that it comes across as professional. (Tools like Grammarly can be of great help)
  • Ask someone else to read your email before you send it.
  • Include links to your previous writing. The goal is to provide proof that you can add value to their site and establish your credibility.
  • Don’t state that you’re an expert in everything – nobody is an expert in everything.
  • Don’t pitch 20 variations of the same topic. Each topic must be unique.

Note: If you pitch well but submit a poor or excessively promotional post, it won’t get published. Trust us, nothing angers blog owners like bad writing and promotional articles laden with backlinks. Most bloggers actually won’t post any articles with those characteristics. They prefer well-written and authentic posts that they don’t have to spend time proofing.

There is a common misconception that your guest posts don’t have to be as good as the regular posts on your site because the primary reason for guest blogging is to get people on your site to consume your higher-quality content.

That’s a problem.

That strategy is insurance for not getting another guest post opportunity on that site ever again. The blog owner may not even bother promoting those posts. Plus, people who read your content may not even go to your site.

So, if you’re not going to write a high-quality post, don’t even bother. Always write your best or nothing at all.

How can you prevent that from happening?

  • Don’t submit keyword-heavy posts with minimal length. Google won’t even accept it.
  • If you can’t write your own guest posts, hire a professional blogger/writer to write engaging content for you. Websites like Upwork, Fiverr and PeoplePerHour are great places to find skilled writers.

Alternatively, you can hire a content marketing agency with experience in your niche. (A content marketing agency is a way to go if you want someone to handle the outreach process for you.)

3. Money, Money, Money

Money talks but not to everyone – especially editors who care about the quality of their content.

So, imagine you’re an editor and you receive the following pitch…

“Hi,

During my research, I found your blog on Google.

I need a couple of my unique posts on your website and I will send you payment via PayPal.

I have a good team of UK and US writers that will write good posts for your website. How much do you charge?

Look forward to hearing from you soon.

Best regards,

Paul”

OK, the first question that probably comes to your mind is, “why would any editor accept payment for subpar content to be placed on their site?” They already put their reputation on the line by giving you a platform to reach their audience, and that’s enough for them.

How do you avoid this mishap?

  • Don’t offer payment to any blog in your guest post pitch.
  • Quality pitches and quality content sells – that should be your currency.

Keep in mind that this is the first interaction you have with an editor of a particular site, so you need to remember proper etiquette. You’re not doing them a favor by paying them or not charging them.

4. Ignoring guest posting guidelines

Most blogs that you pitch have guidelines for guest blog posts. Some are extensive while others are vague, but they provide you with the necessary information before submitting a pitch to them.

If you don’t read the guidelines, you’ve already started off on the wrong foot. Some websites may even have a separate email address for pitches, a subject line they want you to use, specific formats to follow or guidelines for the topics.

Beyond the guidelines, there are specific emails to send pitches to. Not doing your research and sending your pitch to the wrong email or at the wrong time is one of the worst mistakes that people who pitch guest posts make.

Another common mistake in ignoring guest posting guidelines is pitching an article for the wrong domain. For example, the domain for pitching guest posts to GetResponse is blog.getresponse.com versus getresponse.com – one of them is the blog and the other is the main product page. They receive a lot of emails with people wanting to contribute to their main product page. Those pitches automatically get rejected. Moral of the story – make sure you read the guest posting guidelines, send your pitch to the right email address and offer to write for the right domain.

Back to guest posting guidelines… Here is how to avoid sending a pitch that doesn’t adhere to a specific site’s guidelines:

  • For each pitch you send, do your research. Find out who your audience is and how your pitch will impact their site. If they have a similar article to the one you’re pitching, suggest a different topic that will fit well with their brand and yours. If your blog posts do not adhere to what the website stands for and other articles on their site, then your pitch won’t fit in and won’t be accepted.
  • Read the guidelines twice and adhere to them. Knowing the guest posting guidelines is the first step to pitching to a blog. It will show editors that you’ve taken the time to research their website. Just like that, your pitch becomes more appealing.

5. Pitches that don’t provide tangible information

Another bad guest post pitch example is the ones that don’t provide any tangible information. They expect that they’re doing editors a favor by pitching them content; and that editors should, in return, Google them, do their due diligence and find out more about them online.

Well, no editor has the time to do that. Remember that they’re the ones doing you a favor and giving you a platform to expand your audience.

How can you avoid falling into that trap?

  • Introduce yourself and talk about what you do in a couple of sentences.
  • Provide a link to your Twitter, LinkedIn or blog profiles so they can learn more about you and your writing.
  • The key is to give editors a good understanding of who you are and why they should consider you to write for them in a few sentences.
  • Put forward your post suggestion in a detailed body paragraph. Get into the meat of it – talk about what problem(s) it solves, the questions it will answer and your research sources.

6. Demanding to be published

Last but not least, demanding to be published is a common mistake that a lot of guest post pitchers make. Remember that editors are doing you as much a favor as you are adding value to their website. If they deem your pitch to be of quality and feel that it would add value to their site, great!

If not, it just means that your pitch wasn’t good quality or that your ideas or work aren’t properly aligned with the goals of their site.

In that case, don’t send an email to an editor demanding that they publish your work. For example, one pitcher sent the following emails to an editor, “Hi, here’s my pitch, edit it” and “publish my guest post.”

*Crickets* and then right to the spam folder. It’s a surprisingly common mistake that you should avoid.

Wrapping Up

Pitching guest posts is the trickiest part of guest blogging. Especially if you are pitching to a large publication or one you have never had a connection with.

Google has made it quite clear that guest blogging just for links is not cool. That’s why guest blogging has a reputation for being spammy.

You should instead focus on using guest posting as a way to create interesting content for readers and to generate brand awareness. When you create good information for your audience, your guest posting efforts will generate good traffic and leads.

We hope this post helps you avoid the all too common guest post pitching errors that a surprisingly large number of marketers and bloggers make.

The good news is that you can minimize the potential for errors and maximize your chances of getting that much-coveted guest posting opportunity if you follow these best practices.

Guest author: Nikola Banicek is an internet marketing specialist at Point Visible, a marketing agency providing custom outreach and link building service. He’s a laid-back guy with experience in PPC, copywriting, and project planning. When he’s not working, he’s either gaming, watching football or anime.

The post The 6 Worst Guest Post Pitches You Could Send an Editor appeared first on Jeffbullas's Blog.



source https://www.jeffbullas.com/worst-guest-post-pitches/

How to Drive More Business With Mobile App Optimization

How to Drive More Business With Mobile App Optimization

It used to be the case that the “mobile web” was almost entirely separate from the “main” part of the Internet.

This was back when you might try to get online from a Motorola flip phone, entering a web address that started with WAP. The Wireless Application Protocol resulted in “web pages” that were really just strings of text you could navigate through for basic information like weather and sports scores.

The “mobile web” of today, of course, is a far cry from those early days, which makes it even more surprising why so many companies haven’t learned to fully embrace (and capitalize on) the mobile experience.

Mobile App vs. Mobile Web

The truth of the matter is that more people are spending time going online via their smartphones and tablets than they are through their laptops and desktop computers.

Given this, many brands assume that they have their bases covered if they offer a mobile-friendly website… but, that’s just part of the equation.

Even when you look at giants in the industry like YouTube and Amazon, actually using their mobile websites isn’t really the best possible user experience. And, because these experiences aren’t ideal, it is likely that they are missing out on valuable user interactions (including product purchases, in the case of an eCommerce portal like Amazon) because people on their phones just don’t want to bother.

You’ve likely noticed, either consciously or unconsciously, that there are several areas where mobile apps are preferable over the equivalent mobile web experience. Of course, as a business, you really should be offering both, and the overall mobile strategy for your brand should encompass both points of contact.

Think about the last time you opened up the Amazon shopping app on your iPhone or Android phone. If you’re a frequent shopper of the site, you’ve likely at least perused through the vast catalog on your mobile device. Now, think about the last time you actually tapped in “amazon.com” in your mobile web browser and looked around the site that way. It’s probably a remarkably rare occurrence, if it has ever happened at all.

Amazon Mobile App vs. Mobile Web for mobile app optimization

A mobile-optimized website – which should really be offering a perfectly responsive design that loads quickly and features “thumb-friendly” navigation – is essential, but it is not sufficient on its own.

In order to succeed as a business, in order to capitalize on greater opportunity, your brand needs to have a mobile app. And it needs to be a good one.

Absolutely, there are simple tools out there that can effectively translate a mobile website into a simple mobile app, but that’s also not enough. This is especially true when it comes to opportunities to leverage mobile-specific features, like instances where the user may benefit from being able to use their device’s camera or location tagging or integration with other mobile apps.

Once an app is installed on a mobile device, it is much more likely that a user will choose to interact with that app than they are to open up their mobile web browser and seek out your website through their bookmarks (if they chose to bookmark your site at all). The app icon is there, clearly visible, so even if the user doesn’t choose to interact with your app daily, the branding is always there and this helps tremendously with brand recognition and retention. The app icon serves as a reminder of who you are and what you offer.

Once you have a mobile app, here are a few things you need to be doing to optimize it for user experience and business outcomes.

Tracking app ratings and reviews

How do you convince users to download and install your mobile app in the first place? Just as with so many other aspects of your business, your decisions here need to be data-driven. With a comprehensive suite like AppFollow, you get an all-one-one management service that can handle everything to do with driving growth and monitoring your app.

Tracking App Ratings and reviews for mobile app optimization

This involves keeping tabs on all the most important metrics, in one place, including reviews and ratings, as well as downloads and revenue.

When you monitor those ratings and reviews, you can be much more effective at responding in as timely a fashion as possible. Customer service is critically important, and these early reviews can also reveal potential pain points within your app that you can address in your next release or update.

Competitive analysis

As its name implies, AppFollow also allows you to follow and compare your app against competitors. Particularly when you take advantage of consolidated competitor insights, you gain the ability to tap into potential areas for growth in ways you may have overlooked. This lets you discover worldwide trends, for example, and track the apps that are being featured in the respective app stores. You can even get notified up to 24 hours before your app gets featured, in case you want to make any of the necessary arrangements to fully capitalize on such a huge opportunity. This, in turn, can lead to even greater app visibility and higher conversion rates.

Keyword competitive Analysis for mobile app optimization

Mobile app optimization also means streamlining your workflow. The whole point of having a comprehensive solution is that it saves you the time of having to bounce between different applications in service of maximizing your app’s reach and impact.

AppFollow can integrate with several services you may already be using, making it easier to deal with user issues and track your app performance. You can respond to app reviews with Slack or Zendesk, for instance, or receive game sales reports delivered to your Discord account. You can even have Trello cards created automatically for each app review, ensuring they receive the attention and go through the process they deserve.

App store optimization

It’s important to recognize that while some app store optimization (ASO) techniques and best practices are generally applicable across the board, it’s equally important to recognize that each niche or target market may require slightly different tactics as well.

If you’re in the business of publishing mobile games, for instance, then tapping into something like Lab Cave by Fibonad might make a lot of sense. The more gaming-centric company has iterated over 300 games, working hard on improving app visibility and conversion rates in such a competitive space.

App Store Optimization for mobile app optimization

The focus here isn’t necessarily on being as responsive as possible to ratings and reviews, or with monitoring keywords for optimization purposes. Not completely. Instead, a big part of this process has to do with the actual launch and publishing of mobile games in the first place.

A game development studio may know how to create a great game, but it takes a great publisher to ensure the game gets into the right hands (and as many hands as possible). This expands into monetization and marketing, which lend themselves to even further analytics, particularly as they relate to ad mediation for ad-supported mobile games. This is one of the most effective ways of growing your bottom line given your existing user base.

Driving downloads through search ads

The other side of the ad equation involves running ads of your own to drive downloads and installs of your mobile app. Again, optimization goes a very long way here and your decisions need to be data-driven.

SearchAdsHQ is an Apple Search Ads Partner, giving you access to new features and improving your overall experience so that you can manage your search ads campaign as quickly, as easily, and as efficiently as possible.

Driving Download for Search Ads for mobile app optimization

Data is inherently dynamic and bridging the gap between the two sides is really how you’ll best be able to grow your business. You need to optimize for keywords, impressions and taps, but you also need to ensure that those taps lead directly to the ROI as measured through paid subscriptions, purchases, registrations, and other actions that feed directly into your bottom line.

As these two sides can be suitably integrated and connected through SearchAdsHQ, you can trace a user’s path from the banner tap through to the desired in-app action, not one that leads to app abandonment.

A complete process requires a complete solution

To fully take advantage of the huge upside of mobile apps, you really need to look at every step along the process. It starts with recognizing the power and influence that a mobile app can have, particularly in regards to the benefits a mobile app can have over an equivalent mobile web experience. A mobile app provides a much more direct line of communication with the end user, one that leads to greater and more frequent engagement, as well as a better user experience overall.

At the same time, a terrific mobile app in isolation isn’t going to do you much good. By leveraging app store optimization (ASO) tools like AppFollow and Lab Cave, you stand to improve your app’s discoverability in the respective app stores. By keeping a close eye on user reviews and ratings and by monitoring the featured apps for your chosen category or niche, you can propel your app to the top of the charts and skyrocket your weekly install numbers. You should increase user engagement and track the ideal conversion paths for your search ad campaigns, too. It really is a comprehensive process, end to end.

If your company doesn’t already have a mobile app with a defined purpose and objective, both in terms of usefulness to the user and driving more business and growing your bottom line, then you’re missing out on a potentially incredible upside. A great mobile app is a powerful investment for all business of all sizes. And it’s an investment that will surely pay off in spades if you play it right.

Guest author: Zac Johnson is a world-renowned blogger and entrepreneur with nearly 20 years of experience in the online marketing space and has helped his readers generate millions of dollars online. He shares his story and guidance at ZacJohnson.com

The post How to Drive More Business With Mobile App Optimization appeared first on Jeffbullas's Blog.



source https://www.jeffbullas.com/mobile-app-optimization/

The 4-Step Process to Set Up an eCommerce Marketing Funnel

The 4-Step Process to Set Up an eCommerce Marketing Funnel

Not everyone who hears about your brand will want to purchase your products right away. Customers want to know more about your brand and what you have to offer. Before they make a purchase, they go through a whole buying journey.

To understand your customer’s buying journey, it’s important to understand the eCommerce marketing funnel.

In this article, we’ll take a look at what an eCommerce marketing funnel is and how you can leverage one to your advantage.

What is an eCommerce marketing funnel?

An eCommerce marketing funnel is designed to illustrate the route customers take while making a purchase. It follows the customer’s journey right from the time they become aware of a product to the time when they make a purchase.

It’s a concept that gives you insights into the customer’s psyche. You can also use the funnel to understand the concepts of cross-selling, upselling, subscription-based models, and customer retention.

Freshworks funnel for ecommerce marketing funnel

Image Source: Freshworks

The essence of marketing lies in knowing which phase of the marketing funnel a particular customer is in. Based on that, it’s important to send the right message.

To understand how to convince potential customers to buy your products, you need to find answers to the following questions:

  • In the buyer’s cycle or the marketing funnel, which stage are they in?
  • What are the major problems they face?
  • How can your product solve their problem?
  • Why should they choose you over your competitors?

Having a clear answer to these questions will market your product to your customers. Not just that, you’ll also know how to convince them to take the desired action.

Steps to build your own eCommerce marketing funnel

If you run an eCommerce site, you should know how to build your own marketing funnel. It can help you boost sales. Let’s take a look at what you need to do at each stage.

1. Awareness Stage

At this stage, your potential customers have a problem that they are looking to solve. You need to find them and convince them that you can solve their issues in the best possible way. For this, you need to make them aware of your services, products, and your brand.

However, some customers may already be aware of your existence. It could be through a friend’s recommendation, social media, or maybe a simple Google search.

For any eCommerce business, the ultimate goal is to draw in as many people as possible in this stage. This stage is at the top layer of the funnel.

During the awareness stage, your job is to inform and educate potential customers about your brand. Don’t try to make a hard sell. All you need to do is to give information and advice to your potential customers.

Here are some of the ways you can increase your brand awareness and reach out to a broader audience:

  • Content Marketing: You can use blog posts, infographics, GIFs, videos, podcasts, and more to improve your visibility and awareness.
  • Social Media Marketing: Make social media profiles on multiple platforms to reach out to as many people as possible.
  • Influencer Marketing: You should collaborate with the top influencers in your niche to gain credibility along with visibility. To find the right influencers, you could use a platform like Influence.co.
  • SEO: Before you create your content, invest some time in finding out what people are searching for. Based on that, optimize your content to improve your rankings on SERPs.

2. Interest Stage

During the interest stage, potential customers are already considering buying your product. They are interested in your brand’s story and products. They want to know more about how you solve a specific pain point.

Here, it is your job to make it easy for people to contact you. You can connect with them through email newsletters, ebooks, or even on social media comments.

The key is to be proactive in your approach. Don’t wait for potential customers to reach out to you. You could also offer free product samples to get them interested.

Furthermore, you could also showcase testimonials to provide some social proof on your website or even in social media ads.

As you can see in the screenshot below, AdEspresso uses this strategy for its Facebook Ads.

AdEspresso Interest Stage Facebook Ads for ecommerce marketing funnel

Image Source: KlientBoost

3. Desire Stage

During this stage, your potential customers are ready to buy a product. But they aren’t sure if your product is better than the rest of the competition. So, you need to make sure you highlight your product’s special features and what makes it stand out.

In addition to this, it’s also a good idea to give discount coupons, cashback offers, and warranties. A good deal can prompt people to make a purchase.

The product pages on your eCommerce site can also make a lot of difference in the interest and the decision stage. Your product description should answer your target customers’ most pertinent questions. Give clear instructions regarding return policy, product usage, and other important details.

For inspiration, take a look at Nike’s product page below. Not only does it highlight all the benefits clearly, but it also gives details about the kind of research that went into designing their shoes.

Product Description for ecommerce marketing funnel

Image Source: StoreYa

4. Action Stage

Some marketers refer to this stage in the marketing funnel as the retention stage. Once a customer makes a purchase, you need to make sure they enjoy the buying experience.

Only then can you win their loyalty and retain them. If you can impress your customers, they could also become your brand advocates.

Sephora’s Beauty Insider Program is a great example of this strategy. From early access to products to one-of-a-kind experiences, they have it all in their loyalty program.

Loyalty Program Action Stage for ecommerce marketing funnel

Image Source: Allure

Track the performance of your conversion funnel

For better insights into your customer behavior, you need to track the performance of your conversion funnel. For this, you can add UTM codes at the end of your regular URLs. They are designed in such a way that they give more information about each link to Google Analytics.

By tagging your URLs, you’ll get to know the value of your online campaigns, especially when you are trying to get more traffic to your website. You will get reports on the conversion metrics of each campaign.

Final thoughts

If you want your eCommerce business to have killer sales, you can’t ignore the marketing funnel. During each stage, you need to make sure you’re giving your potential customers relevant information to push them to the next stage of the funnel.

The key to setting up an effective eCommerce marketing funnel is to know which stage your prospects are in. Using this information, you can optimize all stages of your funnel for higher conversions.

Do you already use an eCommerce marketing funnel? Please share your experiences and insights with the community in the comments section.

Guest author: Shane Barker is a digital marketing consultant who specializes in influencer marketing, content marketing, and SEO. He is the co-founder of Attrock, a digital marketing agency. He has consulted with Fortune 500 companies, influencers with digital products, and a number of A-List celebrities. Find Shane on FacebookTwitterYouTubeInstagram, and Linkedin

The post The 4-Step Process to Set Up an eCommerce Marketing Funnel appeared first on Jeffbullas's Blog.



source https://www.jeffbullas.com/ecommerce-marketing-funnel/

How to Manage a High-Performing Remote Marketing Team

How to Manage a High-Performing Remote Marketing Team

Recent years have seen a dramatic increase in the amount of remote workers, and for good reason. Not only has this style of work become more accessible with technological advances, but employees themselves are increasingly seeking it out.

In a recent survey, over 35% of American employees stated that they would change their job for one that allowed full-time remote work.

When it comes to marketing, remote teams can allow you to take advantage of this employee trend, while at the same time bringing multiple benefits to your business:

  • Tapping into a wider global workforce allowing you to make a team with a well-rounded set of marketing skills.
  • Reduced overhead costs from no longer needing to maintain a large physical office.
  • Increased employee satisfaction by providing them the flexibility that employees are seeking.
  • The potential to increase employee engagement and productivity if you manage your team effectively.

Given these potential benefits from using a remote marketing team, questions arise around how to form a high-performing team and avoid some of the common problems facing remote teams. Below you’ll find some of the most important steps in setting up and managing a remote marketing team that will meet all of your needs, as well as common mistakes to avoid.

It all starts with the right people

Choose the right people for remote marketing team

The first, and arguably most important, step in forming your remote marketing team is choosing the right people. The job search itself has become increasingly easy with different online services to help you find the right talent, but making the right selection is a strategic process that’s left up to you.

Most people tend to want to hire employees who share a similar background and experience. This can lead to a lack of diversity in your team, a real danger for any marketing team that’s trying to attract a broad range of clients. Therefore it’s important to try to ensure as wide a range of skills and life experiences as possible in your team.

Striking the right balance can be difficult, as there are multiple factors to consider. Select employees with complimenting skills and backgrounds. This will help avoid any basic conflicts and instead allow your team to play off each others’ strengths and experiences.

Mistake to avoid: Hiring team members who all have a similar background and profile. This can lead to groupthink and reduce innovation.

Invest in getting to know each other

Invest in getting to know each other for remote marketing team

Once you’ve chosen your team, you’ll likely be ready to role up your sleeves and get to work. After all, why else would you hire a team of marketing experts?

There’s an important step in the team creation process that you shouldn’t ignore, however. The highest performing teams are ones where colleagues know each other beyond their basic professional functions and feel comfortable working together.

Building a certain level of trust can be a challenge with remote teams given the dispersed nature of the workplace (you won’t be able to gather around the proverbial water cooler for small talk, for example). That’s why it’s important to create structures and procedures around team building. This could be:

  • Setting aside time during the onboarding process for colleagues to share something about their life stories, and what brings them to this type of work.
  • Adding an element to team meetings of team members sharing something exciting from their personal lives.
  • Creating periodic team-building type events where colleagues can share something they’re passionate about outside of the workplace.

Whichever approach you take, be careful to allow team members to engage at a level they are comfortable with. Not everyone will be as open to sharing as others initially, so don’t try to force it.

Mistake to avoid: Jumping into work without investing in inter-personal relationships. This can reduce collaboration due to a lack of trust.

Agree on the ground rules

Setting clear expectations and guidelines around how your marketing team will collaborate and communicate is the next crucial step in this process. Just because it’s a flexible work environment doesn’t mean that it’s a free for all, and there are certain dos and don’ts of remote work that you should consider when laying the ground rules.

Take the time to engage with your team members on some reflection questions about the type of work environment you are aspiring to:

  • When should everyone be available online for real-time collaboration?
  • What is the expected time frame for returning emails?
  • What is the policy for working on weekends and holidays?

These are just a few of the questions that will help you create a supportive and constructive work environment. Allowing your team to co-create these rules will ensure that they have ownership over them, and therefore are more likely to follow them.

Mistake to avoid: Allowing team members to have complete freedom to set their own schedules and communication styles. This can lead to frequent misunderstandings and miscommunication.

Provide the tools to collaborate

Once you’ve agreed upon your working style and schedule, it’s important to make sure your team has the tools they’ll need to effectively work together. It’s worth considering investing in some of the professional collaboration tools on the market, and not only rely on freeware.

In order to keep your remote marketing team on task and productive, you may want to consider some of the following types of tools:

  • A secure team communication platform can help facilitate your team’s collaboration by providing them a virtual workplace where they can securely work together.
  • A task accountability tool can help your team keep track of their marketing tasks and workflows, and see what others are working on.
  • A content calendar can map out what content your team should publish, where and when.

There is an ever-growing number of options for collaboration and communication tools out there. When making your selection it’s important to get your team’s input on the decision as well. This way you’ll ensure you’re choosing the tools that are most likely to accelerate your team’s collaboration.

Mistake to avoid: Relying on a wide mix of different tools. This can leave your team vulnerable to security risks and create a confusing communication environment.

Train and monitor

Train and monitor for remote marketing team

Regardless of how highly-skilled and experienced your employees are, there’s always room for improvement. This is especially true in the marketing field where new technologies and ways to reach potential clients are constantly appearing. Creating a structured professional development approach is therefore crucial to high performance.

It’s important to set aside the time to keep your team up to date on the latest trends. Ongoing training also has the added benefit of allowing your team members to spend time together getting to know each other.

Continuous training is one aspect of your marketing team’s professional development, but it’s also important to create a clear performance management system. Set specific professional development and performance targets for your team members depending on their function. For best effect, make this a two-way discussion so that your team members feel ownership over their own performance.

Mistake to avoid: Failing to create a clear professional development plan for employees. This can lead to lower motivation and failure to keep up with new marketing trends.

Take time to reflect and praise

Take time to reflect and praise for remote marketing team

Praise and positive feedback are crucial to a healthy team environment. When working with a remote marketing team it’s important to make this a part of a set routine, given the dispersed nature of the team. It’s easy to fall into the trap of assuming that employees know they’re doing a good job.

Setting aside time to recognize success not only makes employees feel valued but also highlights examples of excellent work that others can follow. Take the time to point out, for example, the most effective marketing post of the week, the strategy that led to the most new clients, or any other metric you deem important.

These reflection processes can also help to keep your marketing team together and feeling appreciated. When it comes to retention, employees who feel that they are recognized for their good work are 5 times more likely to stay at the company.

Mistake to avoid: Assuming employees know they are doing a good job and failing to celebrate and highlight success. This can leave employees wondering where they stand and lead to demotivation.

In conclusion

Tapping into the remote working trend can help you create a marketing team that is flexible, innovative, and most importantly, high performing. In order to accomplish this, however, it’s important to take steps to provide the right environment for your team to thrive.

With a well thought out management approach, a remote marketing team can be just the thing to kick start your business’ growth!

Guest author: Nikola Baldikov is a Digital Marketing Manager at Brosix, an Instant messaging software for business communication.

The post How to Manage a High-Performing Remote Marketing Team appeared first on Jeffbullas's Blog.



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