Top 10 Customer Service Trends You Need to Know for 2021

Customer service standards are at an all-time high and are continuing to make life difficult for entrepreneurs in this pandemic-stricken backdrop. Recent stats speak louder than our speculations, and studies show that 56% of customers have higher expectations of customer service standards as compared to the previous year.

So, while it is important to ask, “What do my customers want?”, understanding “How do I meet my customers’ expectations?” is becoming increasingly important.

Hence, merely investing in customer service tools will no longer suffice, and you have to look into more innovative and out-of-the-box ways to deliver above customer expectations.

Given below, are the customer service trends that you can focus on while planning your business agendas for 2021. Take a thorough read to figure out how your customers have evolved, and embrace this evolution the best way you can!

Top 10 emerging customer service trends in 2021

1. Real-time Customer Support

In our real-time, digital world, customers are always online and reaching out to their favorite brands via multiple channels of their preference.

Take a look at the communication channels preferred by customers to resolve their queries:

Image Source: Statista

Now, let’s see how many customers favor brands that offer query resolution via social media:

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The need to be consistently in touch with your favorite brands has become even more important in the wake of the COVID-19 pandemic. Customers are worried about deliveries, logistics, transportation, and of course, the quality of services.

Hence, now, is the time to turn to real-time support and offer a Live Chat option on your website. Make query resolution even faster via automated responses, canned responses, and self-help modules that also boost customer service team productivity. When coupled with AI and chatbots, Live Chat becomes a powerful tool to deliver exceptional support to your customers.

Further, it is important to share critical information in a proactive manner, such as which stores are open for picking-up your orders; or which products will be available for deliveries even during holidays, etc.

2. Video and Streaming

Videos do an impressive job when it comes to information dissemination and engagement. It is an excellent means of communication that helps brands offer complex information in an effortless and easy manner. While video and streaming have been powerful entities in marketing, they have recently found their utility in customer service. 

Instead of clunky flowcharts or long step-based write-ups, brands favor engaging “How-to” videos to understand their products and services better.

Videos also promote self-learning and are becoming one of the emerging trends in customer service.

Forbes points out that 85% of internet users watch online videos (monthly basis), and perceived authenticity is a big part of the appeal behind live videos.

Ways to leverage videos and streaming for customer service:

• Vlogs
• Events
• Behind-the-scenes company culture videos
• Product reviews
• Troubleshooting videos
• Gamification
• Brand films
• Giveaways

3. Social Media Customer Service

As per the State of Global Customer Service report from Microsoft:

• 59% of customers have a more favorable view of brands that respond to customer complaints on social media
• 5% of customers across the globe prefer social media as a customer service channel
• 32% have used Facebook for customer service
• And, 18% seek an immediate response for their social media queries

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The Boston Consultancy Group recently outlined that 62% of Gen Z and millennials are spending more time on social media in the wake of the COVID-19 pandemic. Hence, social media is going to be one of the most powerful trends in customer service this year.

Ways you can leverage social media for customer service:

• Track and respond to passive mentions
• Answer customer queries, and offer useful resources via social media
• Have a strong online presence on social media where you share your products, latest services, and pandemic-related information
• Conduct interesting polls, contests and share customer feedback surveys on your social media handles
• Thank your customers for their trust and contribution in making your brand what it is today

4. Customer Self-service Channels

Image Source: Microsoft

73% of global customers prefer to resolve issues independently, which is increasing as you read this line. Self-service is becoming one of the major customer service trends in 2021. However, all customers might not be able to resolve all types of issues on their own. Hence, offering self-help modules or self-help forums takes you one more step ahead of your competitors.

You can also leverage the functionality of a cloud-based help desk software that allows you to create a knowledgebase for easy repurposing of customer queries and resolution histories into blog posts. This way, you can create a robust online knowledge repository for your customers, as well as employees.

Image Source: BCG

Given the advantages, self-help customer service will continue to grow and is one of the customer service trends to watch out for this year!

5. Live Chat and Chatbots

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Recent studies reveal that 82% of customers find Live Chat more satisfying and better for query resolution as compared to Email (61%), and Social Media (48%).

Live chat not only reduces the query resolution time but also proves an excellent option when it comes to proactive customer support. For example, you can set customer expectations by displaying messages, such as “We normally respond to questions in less than 60 seconds“, or by automatic assignment of chats to a free agent if it goes unanswered within 40 seconds.

Live chat support accompanied by AI-powered chatbots has become a powerful duo that can transform your customer service standards and help you deliver exceptional customer support. AI-powered chatbots encourage self-help, lower ticket volume, automate mundane and basic query resolution, and boost agents’ productivity.

Hence, if you are looking for a technology-driven addition to your customer service tools’ suite, Live Chat and AI-powered chatbots are the ones that you must not miss!

6. Remote Customer Service Agents

The COVID-19 pandemic has given us an experience of everything remote. Freelance workforces, remote collaboration, remote service, and remote events – the future of customer service will be spun around the “remote” functionality.

It is a known fact that customer service jobs can be well-accomplished from home as well. Prior to this pandemic, remote support teams were just a nice-to-have feature, but now, they have become mandatory.

Remote customer service agents are not only more cost-efficient but they are perfectly in-line with the current pandemic requirements. They also prove beneficial when it comes to delivering support across different timezones.

Another advantage of having remote customer service agents is that your customers can even meet with your support staff (located nearby), which can be highly useful for certain sectors.

So, if you were wondering what is the “next” thing in remote customer service? Freelance agents and remote contact centers are your answer!

7. Omnichannel Support

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One of the most unpredictable things about customer service is – your customers contact you “when they want” and “how they want”, and if you fail to respond, they are highly likely to switch brands. Hence, you need to keep your communication lines open and live 24X7. 

An omnichannel support system has all the communication channels threaded together to deliver consolidated and integrated real-time customer support. Thus, your customers can make a call to your agents, can join a screen-sharing troubleshooting session, and close the ticket with a response to a survey shared on social media without having to switch the instances.

As per a 2019 survey, 53% of respondents planned to invest in technology to improve the omnichannel services of their companies.

An omnichannel service system will empower customer support teams to curate end-to-end customer journeys instead of focusing on standalone touchpoints.

Image Source: McKinsey

By offering omnichannel support to your customers, you make it simple for them to get “what” they need “when” they need it. You are constantly available to them on a service platform of their choice. For better resolution and collaboration, your entire interaction with them is accessible to every single agent in real-time.

Thus, it is a given that omnichannel support is going to rule the customer service trends of this year.

8. Customer Support for Crisis Management

The COVID-19 pandemic has spawned several new normals, and robust crisis management customer support is one of them. It enforced overnight shut-down of offices across the globe, with millions of customers left with dangling queries and know-hows of “what comes next”.

The pandemic also persuaded leaders to focus on crisis management support as one of the futuristic customer service trends stemming from proactive measures for customer satisfaction.

Take a look at Deloitte’s crisis management lifecycle:

Image Source: Deloitte

A thorough crisis management planning and simulation module ensure crisis-readiness and preparedness for events that can, otherwise, lead to customer frustration. Proactive crisis-related information dissemination makes your customers witness you as a strong and reliable brand that they can trust in all situations.

One excellent example of connecting with your customers in time of crisis is from Mckinsey, and shown below:

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One of the key points to consider here is, ensuring transparency in times of crisis. Your customers would never want to be served with false promises and assurances. A clear-cut acknowledgment of issues at-hand and sharing information about measures to counter them – robust crisis management customer support stems from them.

The incidents of Best Buy sharing its COVID-19 update and critical information with its customers is a commendable example brands can follow. It is also a trendsetter for efforts in this direction from other brands in the future.

9. Personalized Customer Service Experience

Customers are ready to leave a business that does not offer them a personalized experience. So, it will be one of the major customer service trends this year and will enhance customer experience and rule the entire sector.

Market and e-retail experts also recommend keeping personalization first in digital transformation strategies and showing customers only what they want to see. Offering unique product recommendations and personalized promotions is one way to do that.

However, personalization requires collecting and processing huge chunks of customer data that is largely unstructured in most organizations.

Hence, if you wish to take a step in this direction, it is important to either go for centralized data repositories or AI and ML-based data processing to identify trends and patterns in customer data.

Personalization has also become a bottleneck for established players that still have not taken a step towards it. Customers who are accustomed to personalized experiences offered by major brands like Amazon and Google are now expecting the same service standards from them.

CX leaders can overcome this by digitizing the core processes behind the most crucial customer journeys and align the organization to deliver against customer-specific tangibles.

10. Focus Shifting to Customer Service

In 2013, McKinsey talked about a paradigm shift in customer service that included focusing on the entire customer journey, instead of touchpoints. Fast forward a few more years, and this has become even more crucial because of the COVID-19 pandemic. Customers are expecting different things from service agents, and brands are redefining customer success.

From pure numbers and graphs, customer success has transformed into happy experiences shared across communities.

What does customer service mean to professionals?

• Personalized support to each customer
• Going that extra mile for customer satisfaction
• Monitoring unhappy customers and trying to delight them
• Taking responsibilities for everything – good or bad

What does customer service mean to customers?

• Transparent communication delivered effortlessly
• Real-time support on a channel of their choice
• Genuine concern and active involvement of the support agent
• The feedback that brands actually work upon
• Getting personalized notifications instead of traditional newsletters

This focus is shifting to customer service calls for the integration of traditional customer service methods with technology and data-driven customer support.

Customer service trends 2021 – Strategize to stay on top

Customer service is a highly evolving business sector that is responsive to technology and industry disruptions. Hence, in order to stay ahead of your competitors, you must embrace disruption, innovation, and walk towards impactful digital transformation.

Customers are becoming more vital and more detrimental for every business across the globe. Hence, it is time to foster an organizational culture built around them and focus on humanized aspects of support as well. Take cues from the customer support trends shared in this blog and stay miles ahead of your competitors.

Guest author: Jared Cornell is a customer-support specialist, a marketing evangelist, and a book lover, associated with ProProfs Chat. Jared is passionate about customer support and loves to solve customers’ queries. He is always keen to develop new strategies to help customers seeking live chat assistance for a delightful experience. Connect with Jared on Twitter.

The post Top 10 Customer Service Trends You Need to Know for 2021 appeared first on Jeffbullas's Blog.

source https://www.jeffbullas.com/customer-service-trends/

Spice Up Your Instagram Feed With These 7 Post Ideas

Using Instagram the right way can help boost your brand, attract new customers, and generate buzz around your products and services.

Having a great Instagram feed isn’t just about highlighting your company culture or promoting your brand online; it’s about connecting with your audience and starting a conversation that will drive business growth later.

Not sure how to attract new viewers and followers on Insta?

Overwhelmed with all the work you have to do?

This guide will help you get started with professional and fun content that will spice up your Instagram feed and hone your social media marketing skills at the same time.

7 simple but effective Instagram post ideas

One thing we have to address right away, getting attention on social media is hard.

Instagram is no different. When you’re planning to post infographics on Instagram or thinking about your yearlong marketing campaign on the platform, you must remember that you are competing with roughly 95 million other posts every single day.

You need to keep your content fresh, exciting, and engaging. Don’t try and stick to any one format or posting style, and expect your follower count to grow. Always try to cycle through ideas and keep things fresh.

New content is almost always more engaging than the same kind of content over and over again.

With that in mind, let’s dive into concrete steps on how to keep your brand fresh and relevant on Instagram.

1. Current events posts

Plan your posts around current events and calendar events that affect a lot of your followers.

Not only do recent event posts catch attention, even things as silly as Sticker Day or Donut Day, they also show that your company and brand are engaged with things that are happening right now.

It is important to make sure you’re treading carefully here, though.

Instagram might not be known as a political social media site like Twitter, but being too political can damage your brand online if you’re talking about that kind of current event. Of course, not talking about political events that impact your brand and your customers can be just as dangerous.

Try to keep things light and celebratory as often as possible, but don’t be afraid to get a little more serious if you need to.

2. Humor posts

Everyone needs a laugh now and then, and a good humor post can drive engagement.

Netflix is a master of this craft, though admittedly, it does help that they have the rights to a vast content library full of meme-able quotes, but injecting a little fun into your posts can attract more followers.

Self-deprecating humor tends to go over particularly well, especially for small businesses and influencers. Make sure you’re talking about yourself or ‘punching up’ in your jokes, though. Consumers are more aware than ever of a misplaced or badly timed joke.

3. Statistics posts

Did that chart jump out at you?

There’s a reason for that. Statistics are interesting.

Posting about your brand statistics (or occasionally humorous made-up statistics) with a great graphic can attract a lot of attention to your brand. Try to keep your statistics interesting and relevant to your market.

You probably don’t want to post a statistic about motherhood if your company mostly sells gourmet chocolates. But maybe your audience would be interested to know that the average American eats 10-12lbs. of chocolate a year!

4. Video posts

Video gets more engagement on Instagram than any other kind of post. It has a higher engagement rate on average than photo posts, and videos perform significantly better than text alone.

There are a lot of kinds of video posts you can make. Showing off a new product? Make an explainer infographic video. Want to talk about your corporate culture? Show it off in a video. Want to get the word out about something you just learned? Post a video.

Videos are one of the best ways to attract new followers and drive better engagement on Instagram. It’s even better if you can post videos related to your other recent posts and drive more engagement for all of your posts.

5. How-to posts

How-to posts can be one of the best options out there for product-centered brands. You don’t have to post about how you make your product (but you absolutely can). Instead, share how to use your product, or list down the different ways your product is being used out in the ‘wild’.

You can even post business tips and other kinds of how-to advice as well. Not everything has to be about your product. Influencers can post how to attract new followers, and marketing experts can talk about how to develop a positive relationship with your customers.

Just make sure your how-to posts are useful and that they say something about your brand. A how-to that isn’t related to your company image or product might get engagement, but it won’t boost your company.

6. Product posts

This might seem simple, and it’s probably where a lot of companies start, but product posts are one of the most important kinds of Instagram posts you can make. These are the posts that turn viewers into buyers, so it’s essential to add them into your mix.

The caution here is that product posts should be incredibly well made. Find great images or videos to show off what you do and why you’re the best at doing it.

You should also remember that product posts can get old fast. Worse, they can make your company and brand seem desperate for buyers. Sprinkle product posts but try not to add them too often or your Instagram feed will appear too salesy.

7. Behind-the-scenes posts

If something is truly unique about your company or your corporate culture, you should absolutely show that off. Instagram works like most social media, which means that it’s about aspirational identities as much as it’s about anything real.

The something special that makes your company great could be precisely the thing that connects your brand to your customers’ aspirational identity about who they could be, who they want to be, or who they think they already are.

Showing off your process, culture, and commitment to key values will attract people who share the same values. These are the posts that tell people what your company is all about.

Pay attention to them and use them sparingly to boost engagement and create a clear image of who you are and what your company is about.

Pay attention to your competitors

These seven post types will get you started and should give you some ideas for the next Instagram posts you should make. Rotating through this list of 7 kinds of posts will serve your company well and help you stand out.

Real quick, here are those 7 post types one more time:

• Current Events Posts
• Humorous Posts
• Statistics Posts
• Videos, Videos, Videos!
• How-to Posts
• Product Posts
• Behind the Scenes Posts

With that in mind, there’s one last thing that you need to remember if you want to succeed on Instagram. Pay attention to your competitors. Watch what they’re doing well and the things that are working. Be on the lookout for posts that don’t work or, even worse, upset their audience.

You’ll learn a lot about what kinds of posts connect with your audience doing this. You’ll also learn how to avoid the common pitfalls of posting on Instagram.

Don’t feel like you need to copy a successful competitor, but remember what makes them stand out and see if you can make it your own. As long as you’re doing that, posting regularly, and keeping your content relevant, you’ll do well on Instagram.

Guest author: Kai Tomboc is the resident wordsmith for Easelly, makers of a simple infographic maker tool, and an information design service studio. When not engrossed in a book, she’s most likely taming tardigrades or trying really hard to perfect her one-handed kettlebell swing.

The post Spice Up Your Instagram Feed With These 7 Post Ideas appeared first on Jeffbullas's Blog.

source https://www.jeffbullas.com/instagram-post-ideas/

The Most Effective Link Building Methods For 2021

So first, let’s try to understand the essence of link building before we even start with link-building methods. As Moz states, “Link building is the process of acquiring hyperlinks from other websites to your own.” A hyperlink serves the purpose of helping the users navigate between pages on the web.

It is no secret that businesses are putting their focus back on the web presence, thanks to the global pandemic. With this, the link building landscape is changing too and it’s time its importance is recognized. 

In this post, I’ll give you an in-depth look into why these link-building methods are effective and how they should be successfully delivered. By the end of this blog, you will have a clear understanding of the top link building methods you could leverage to drive your SEO strategy for 2021.

Most of these link building techniques are scalable and if used appropriately, they could bring you loads of honor and organic traffic to your website. Read on to learn more about the link building methods that drive modern-day SEO practices.

Top link building methods

SEO professionals and webmasters alike never miss out on an opportunity to utilize the most effective link building methods. They leave no stone unturned in optimizing their content for search engines and assuring Google, “Hey, my site is a quality resource worth a citation.”

Now, link building methods are changing so rapidly that the proven methods of last year might not come close to that same level of performance this time around. Thus, building quality links becomes even more significant as millions of blogs are competing for the top rank every day.

While most of the survey respondents use all of the effective link building techniques, market pressure and client preferences have a part to play in their decision-making process. They make sure they don’t build links that tend to stir up patterns.

The team at LinkDoctor ran a survey and the below chart shows all the link building methods that were used by respondents to get the job done:

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The following are the best link building methods according to the survey:

1. Content Creation and Outreach

Content creation and outreach is still the top and most preferred link building technique used by SEO professionals. More than 82% of the total survey respondents confirmed that they use content creation and outreach as their go-to method to build quality links.

As easy as it might sound, reaching out to top bloggers and getting them to link to your site can be quite intimidating. If your content is of top-notch quality and has relevance to your target blogger’s audience, you are very likely to receive their appreciation and you can rest assured that they’ll go and link back from their site to yours.

A solid blogger outreach strategy starts with identifying your niche, followed by content creation, finding and collaborating with top relevant bloggers, and finally measuring the results. There are numerous blogger outreach services out there that allow you to research blog post titles, measure content performance, and most importantly, find the top bloggers and content in a specific niche.

BuzzSumo is one of those rare tools on which you can pretty much do all that is mentioned above. For identifying top niche bloggers, you can employ BuzzSumo’s Find Top Influencers option. No matter whether you are a writer, or a YouTuber, or a Twitterati, BuzzSumo has got you covered with helping you find the top influencers in these categories.

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Type in the keyword you are looking for and hit the search button. Being tech-savvy, I’ve used “technology” for a demonstration.

Find the relevant bloggers you feel will be the most approachable and reach out to them.

Tip: Set your to-do list before starting your outreach. This list should include the content editor you are going to use, blogger expectations and guidelines based on your top pick, and more, followed by blogger outreach. Don’t forget, there is always room for negotiation.

2. Guest Posts

As per the survey, Guest Posting holds second place in the top link building methods. Close to 75% of respondents believe that Guest Posting can help you in your link building endeavors.

One of the biggest challenges in link building is to assure the person linking to your site that you are bringing value to the table. Getting them to link to your site might be a daunting task, but if done properly, it can do wonders for your website.

It’s not quite as simple as, “Hey there! I have great content. Are you interested in posting on your site?” 

Instead, approach them this way: “Hello, I’ve gone through the content on your website and I suspect your content is intended for this audience. We too write content for this audience. Kindly check out these blog samples we have on our site. Also, these are our topic ideas to write for you. If you are interested, please revert. Thanks!”

It is always recommended to start your guest posting outreach for high authority sites with a specific outreach message.

Pro tip: To find the best guest posting sites in your niche, use the following search term in your browser.

<niche> inurl:guest

Eg. tech inurl:guest

By doing so, the search page will display the top guest blogging sites for that particular niche.

3. Broken Link Building

Standing at number three on our list of top link building methods is broken link building. Per the survey, this method is used by 47.6% of respondents.

This is how it works: You find the broken links on a page, check out the content it had, create the same content on your site, and reach out to the site with that broken link requesting them to post your content instead.

Ahrefs explains broken link building like this, “Broken link building is a tactic whereby you find a broken (i.e., dead) link, recreate the dead content, then tell anyone linking to the dead resource to instead link to your recreated content.”

Not everyone is on board with this idea as it is a time-consuming choice. The entire process seems tedious; starting with finding dead links, then creating new content, and then reaching out to the site for linking. But if you get your process right, it’s still a scalable link building technique.

This is how I go about the process of broken link building on my site:

• Identify dead links on top sites in my niche on brokenlinkcheker.com

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• Use the Wayback machine to find the dead content (if it doesn’t fetch the results, I try to get a clue from the URL itself)

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Note: The broken link may or may not be relevant to you. You need to do all the hard work to find the relevant broken links on which the blog posts are missing.

• Create similar content as the broken link on my site.
• Draft an outreach email to the site on which I want my blog to be linked, citing the current resource.

It may not always work but if you can nail 5-10% conversions with this strategy, you can pat yourself on the back.

Other powerful link building methods

While Content Creation & Outreach, Guest Posting, and Broken Link Building are the most preferred techniques by SEO professionals to build quality links, other methods such as directories, forum bookmarking, paid links, digital PR, and links through blog comments also remain search engine experts’ favorites.

The graph clearly shows the trends in link building methods used by professionals across the world. To our surprise, 12.1% of respondents shared other link building methods such as business listings, skyscraper content, link roundups, forum commenting, PBNs, cold outreach, among others.

Summary

These are the best link building methods as per the latest survey you can leverage. While you might be using a few of these techniques already, you’ll need to make the call on which methods you need to adopt to meet your link building requirements for best results.

If you still aren’t sure which methods would be most helpful for your purposes, blogger outreach services are always there to help steer you through troubled waters to smoother sailing.

Guest author: Daniel Martin loves building winning content teams. Over the past few years, he has built high-performance teams that have produced engaging content enjoyed by millions of users. After working in the Aviation industry for 9 years, today Dani applies his international team-building experience in LinkDoctor to assist in solving his client’s challenges. Dani also enjoys photography and playing the carrom board.

The post The Most Effective Link Building Methods For 2021 appeared first on Jeffbullas's Blog.

source https://www.jeffbullas.com/link-building-methods/

The Best Sites to Buy Twitch Viewers From Right Now

Twitch is one of those websites that has taken the gaming world by storm. Back in the day, you didn’t have much chance of turning your gaming hobby into a full-blown money-making machine, but these days platforms like Twitch enable its users to turn their side gig into a full-time job.

This means that you can literally make money from gaming online, which if this is your passion, will be a dream come true. However, just because this option is available doesn’t mean that it’s easy.

In fact, the competition on Twitch makes it downright difficult to be seen by people in your niche, even if that niche is relatively obscure. This is why a lot of people now choose to outsource their Twitch viewers so that they can get more exposure for their live streams and do better in general.

Let’s take a look at what we think are the best sites to buy Twitch viewers so that you can give your channel a chance at success this year.

The best sites to buy Twitch viewers

1. UseViral

UseViral is one of the best places to buy Twitch viewers from because they make the entire process really simple. There are a lot of companies out there that overthink their features, and as a result, you need to be relatively robust with technology to work out how to make the most of them. However, with this site, all you have to do is sign up for their network, and they will do the rest.

This is one of those companies that can tap into a vast network of established connections to help you get more Twitch viewers on your live streams. They have people in all kinds of industries and niches, which means that you will be able to put your live streams in front of viewers from all different genres and expand your overall reach. They can help you with other aspects of your social media marketing as well, so get in touch with them today to see the extent of their features.

2. SidesMedia

SidesMedia is one of those sites that you could easily pass up because they are relatively new. This means that they haven’t had a lot of time to build up a reputation.

However, considering how new they are, we think that they have done really well so far. They now have a strong following in the social media marketing industry, and they are only set to do even better. In fact, they are considered one of the most trusted sources for social media engagement out there, which says a lot for a fairly unregulated industry.

This is the kind of site that can help you buy Twitch viewers if you are trying to gain more exposure for your Twitch channel in general and build that audience. They say that their engagement is high-quality and can be delivered to their clients within just three days. When compared to other companies in the industry, this is a really good turnaround time. They have great reviews on their website and even better customer support.

3. Twitch Booster

If you’re looking for a site to buy Twitch viewers that also has a variety of other features to choose from then you definitely need to check out Twitch Booster. Their services vary greatly when it comes to price, which means that you get to decide what kind of engagement you receive from them based on your budget, and other personal preferences. One thing that we love about this site is that you don’t have to share your password with them, which means that they keep you safe.

They say that they can provide instant delivery for all of their packages, and their prices are one-off, so you don’t have to sign up for anything long-term. If you’re looking for a site to buy Twitch viewers that can provide you a long-term, sustainable solution to getting more attention on your live streams, we think that Twitch Booster is a valid option. Obviously, we appreciate that they focus just on Twitch, which means that their features are a little bit more specialized than other companies out there.

4. Streamerplus

Streamerplus is another site that can help you purchase Twitch viewers that have a variety of standard packs to choose from. One thing that stands out to us about this site is that you can buy your engagement in bulk as well if you are considering taking your Twitch viewers to the next level right now.

We recommend that you take it slow and gradual with your Twitch viewers, but if you have been in the game for a while, there’s no harm in purchasing quite a few at the same time.

Similar to Twitch Booster, Streamerplus can only help you with Twitch, which means that their features are highly specialized. We know that a lot of the time it’s nice to be able to cross-promote your content, but in this instance, we think it’s a better move to just focus on your Twitch right now.

5. Views.run

Views.run makes no bones about what they offer their clients, which is nice. There aren’t too many companies in this industry that offer complete transparency around their features, so it is always refreshing to come across a company like this. They offer a variety of different features for your Twitch channel, with their Twitch viewers being number one.

One of the things that stands out the most to us about this site where you can purchase Twitch viewers is that they have live chat support. When you are buying an ongoing service that is supposed to help you long-term, the company needs to be able to provide its clients with a way to get in touch with them directly. Without this, things could get pretty frustrating. We are pleased to see that Views.run sees the merit in this type of feature.

6. Rapid Rise

Rapid Rise is a company that can help you out with your Twitch viewers and increases your range so that you can reach new fans in general. They say that they can help their clients be more successful overall when it comes to their Twitch channel, which of course is how you want to approach things. They say that with their Twitch viewers, you will get higher rankings, conversion boosts and they offer each and every one of their clients’ a money-back guarantee.

One thing we recommend when growing your Twitch is to continue to analyze your data so that you can work out what’s being received well by your viewers and what’s not. Rapid Rise is the same and ensures that the viewers they send you for your live streams are in line with your niche and industry. If you want to expand the rest of your social media accounts, they can help you over on SoundCloud and Spotify as well.

7. Get a Follower

Get a Follower knows that if you are wanting help with your Twitch viewers, you’ll probably want help on other social networks as well. When you visit them on their website, you’ll see that they have a long list on their homepage of all the different networks they can help their clients with. They say that their Twitch viewers are 100% safe and are some of the best quality out there.

They also say that the entire process of working with them is fast and secure, so you can easily buy Twitch viewers from them today and get them in just a few hours. If you have any preliminary questions about how they work, you can get in touch with them through the chatbox located on their homepage.

8. YouMeViral

YouMeViral wants to help their clients skyrocket their Twitch growth, with some of the highest quality Twitch viewers around. They say that as well as providing their clients with high-quality Twitch viewers, they can help them with fast delivery, so you’re never going to spend too much time waiting around for their features. They understand that in an industry as competitive as theirs, quality matters, which is why they’re always working on their services to make them better.

They also talk about how their features are affordable, so you don’t have to go outside of your budget too much to afford them. They have consistent customer support that you can use to get in touch with should you need any help with anything, and they’ve also got a lot of feedback from existing clients on their website, which always helps.

9. Followersup

The thing that we love the most about Followersup is that they have a tiered pricing system. This means that they adjust their pricing based on how much engagement you need, so if you just need help with a few Twitch viewers right now, you can spend considerably less than you would with another company. As the client, you get to decide how much you spend with them, which is always nice if you can’t go outside of your budget.

We also like that they have been in this industry for a long time now, so they know a fair bit about how it works, and how to provide their clients with high-quality Twitch viewers. Of course, like many other companies on this list, they can help you with other platforms out there as well, so that you can consolidate your engagement and get everything growing at the same time.

Why do people buy Twitch viewers?

Having a lot of Twitch viewers on your live streams does a lot for your reputation. Think about it. When you visit a Twitch channel, do you feel more confident about it if they have a lot of viewers on their live streams, or not so much?

We’re willing to bet that it is the former, as having a lot of viewers on your Twitch streams add to your social proof. People like to do what other people are doing, so if they come across a Twitch channel that has a lot of engagement on its live streams, they are much more likely to engage with it themselves.

It is going to be harder for people to take you seriously and want to become a viewer on your Twitch as well if you don’t have that much engagement, to begin with. This is why buying Twitch viewers is a great way to initially boost your account until you’ve got it to a point where you can grow it organically.

Final thoughts

So, there you have it – what we think are some of the best sites to buy Twitch viewers from right now. Remember, the industry is tumultuous and unpredictable, which means that there are a lot of companies out there you will want to avoid. Of course, there are plenty you can trust as well, it’s just difficult to know where to find them. Keeping to lists like the one above can expedite the process, so that you can start growing your Twitch viewers today, and not waste any more time getting your live streams in front of the right people. Good luck!

Guest author: Johnny Pulling is a serial tech entrepreneur who has been living in Serbia for the past 12 years. Passions are crypto and growth hacking to help companies succeed online.

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